by Chris Kirby
on June 01, 2016

Video: Walk a mile in the customer's shoes

In a competitive market it's very important for the automotive industry to start looking at what their customers want, and to start walking a mile in their shoes.

Author

Chris Kirby

Chris has worked across the automotive industry from dealerships to leading marketing teams for major names in auto finance. When not heading up our Automotive team, Chris spends his time on the rugby field for Towcester RFC often returning to the office on Monday with a black eye or another broken finger.

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